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The general job duties of this position include, but are not limited to, maintaining the integrity of and managing all aspects of the Raiser’s Edge database and overseeing the fundraising component of the Kintera Sphere eCRM; ensuring the accuracy, continuity and security of data; providing staff with the needed training and skills necessary to successfully enter data, design and generate queries, export data and produce lists and reports; supervising the gift entry and acknowledgment processes; researching and analyzing data and preparing ad hoc and custom reports as required; managing user accounts and security; providing technical support and holding regular database training sessions; planning and implementing software upgrades; establishing and documenting database protocols; assisting the Director of Development Operations with conceptualizing and implementing new database and research tools; coordinating quarterly and special mailings to donors and prospects; and processing major gifts; providing other related services as needed.
Qualifications: The ideal candidate will be a creative problem-solver and strategic and organized thinker with a minimum of three to five years of experience using Raiser’s Edge. S/he will have a highly developed understanding of database systems; expertise in database queries, import/export and reporting functions; excellent managerial skills; full working knowledge of Microsoft Excel, mail merges and other standard software applications; strong written and verbal skills in English; and excellent time-management and prioritization abilities. Bachelor’s degree or equivalent experience required. The successful candidate will be a team player, self-motivated, attentive to detail and able to work well under pressure while juggling multiple tasks simultaneously.
Salary and Benefits: Human Rights Watch seeks exceptional candidates and offers competitive compensation and generous employer-paid benefits.
PLEASE APPLY IMMEDIATELY (no calls or email inquiries, please) by emailing together a letter of interest describing your experiences, your resume, names or letters of references and a brief writing sample (unedited by others) to database@hrw.org. Please use “Application for Database Manager” as the subject of your email. Only complete applications will be reviewed.
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Human Rights Watch is an international human rights monitoring and advocacy organization known for its in-depth investigations, its incisive and timely reporting, its innovative and high-profile advocacy campaigns, and its success in changing the human rights-related policies and practices of influential governments and international institutions.
